Terms of Use

1. Acceptance of Terms

These Terms and Conditions ("Terms") govern your use of the website and services provided by Europulse Solutions S.L. ("Europulse AI", "we", "us", or "our"), a company registered in Barcelona, Spain. By using our services, you agree to be bound by these Terms. If you do not agree with any part of these terms, you must not use our services.

2. Description of Services

Europulse Solutions S.L. provides marketing automation and workflow optimization services, including but not limited to:

• Strategic planning and consultation for marketing automation
• Implementation of workflow systems and processes
• Campaign development and optimization
• Performance analysis and reporting
• Training and ongoing support

3. User Eligibility

You must be at least 18 years of age and have the legal capacity to enter into contracts to use our services. By using our services, you represent that you meet these requirements and that all information you provide is accurate and complete.

4. Service Agreements and Payment

4.1 Engagement Terms

Services are provided based on individual agreements that specify scope, timeline, and deliverables. Project terms vary based on client needs and service complexity.

4.2 Payment Terms

Payment schedules and amounts are outlined in individual service agreements. We accept payment via bank transfer, credit card, or other agreed-upon methods.

4.3 Late Payments

Overdue payments may result in service suspension and additional fees as specified in your service agreement.

5. Client Obligations

To ensure successful service delivery, you agree to:

• Provide timely access to necessary systems, accounts, and information
• Respond promptly to requests for feedback and approvals
• Designate appropriate team members for project communication
• Comply with all applicable laws and regulations in your use of our services

6. Intellectual Property Rights

6.1 Our Property

All methodologies, processes, templates, and proprietary materials developed by Europulse Solutions S.L. remain our exclusive property.

6.2 Client Property

You retain ownership of your existing intellectual property, data, and content provided to us.

6.3 Work Product

Deliverables created specifically for your project become your property upon full payment, except for our underlying methodologies and proprietary processes.

7. Confidentiality

Both parties agree to maintain strict confidentiality regarding proprietary information, business strategies, data, and other sensitive information shared during the course of our engagement. This obligation continues indefinitely after termination of services.

8. Data Protection and Privacy

We handle your data in accordance with our Privacy Policy and applicable data protection laws. You are responsible for ensuring you have proper authorization to share any third-party data with us for service delivery purposes.

9. Third-Party Services and Integrations

Our services may involve integration with third-party platforms and tools. We are not responsible for the availability, functionality, or terms of service of these third-party providers. You are responsible for maintaining appropriate licenses and agreements with such providers.

10. Project Changes and Scope

Any changes to agreed-upon project scope, timeline, or deliverables must be documented in writing and may result in additional fees. We reserve the right to adjust timelines based on scope changes or delays in receiving necessary materials from you.

11. Limitation of Liability

To the maximum extent permitted by law, Europulse Solutions S.L. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, or data, arising from your use of our services, even if we have been advised of the possibility of such damages.

12. Disclaimers

12.1 Our services are provided "as is" without warranties of any kind, express or implied.

12.2 We do not guarantee specific results, performance metrics, or business outcomes from our services.

12.3 Marketing and automation strategies may require time to show results, and performance can be affected by factors outside our control.

13. Indemnification

You agree to defend, indemnify, and hold harmless Europulse Solutions S.L. from any claims, damages, or expenses arising from your breach of these Terms, violation of applicable laws, or misuse of our services.

14. Service Suspension and Termination

14.1 By Us

We may suspend or terminate services immediately for non-payment, breach of terms, or if we determine that continuing services would be unlawful or harmful.

14.2 By You

You may terminate services as specified in your individual service agreement, subject to payment of all fees for work completed.

14.3 Effect of Termination

Upon termination, you must pay all outstanding fees. We will provide final deliverables for completed work and return or destroy confidential information as requested.

15. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Spain. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts in Barcelona, Spain.

16. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the new Terms.

17. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

18. Entire Agreement

These Terms, together with any individual service agreements and our Privacy Policy, constitute the entire agreement between you and Europulse Solutions S.L. regarding the use of our services.

19. Contact Information

For questions about these Terms, please contact us:

• Email: selvin+privacy@europulse.ai
• Website: europulse.ai
• Address: Barcelona, Spain